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Returns & exchange policy

Draft: this page needs legal review and company approval before launch. Text in [brackets] is to be completed with company details.

Period

[Period to request a return or exchange from delivery].

Conditions

  • [Product condition and packaging].
  • [Excluded products: chemicals, opened consumables, made-to-order items…].

Process and costs

[How to request, who pays return shipping, refund timeline].